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SDI Infrastructure

SDI is an operational, service infrastructure with; Service desk, proactive service, Time and Team management, Knowledge base, CRM and much more.

Is SDI right for you?
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What do our clients say about SDI? Read here.

Related Services
Database and Server Support Services

Oracle Development and Database Services

Orax Solutions have more than 11 years Oracle database and PL/SQL development experience and even more generic database and systems design. We focus our skills on PL/SQL and Perl development and remote database support services.

Our services include robust, cost effective web application hosting and outsourcing. All hosting is done on our High Availability, secure cluster environments. We are also able to fully support Linux server operating systems with Oracle and MySQL databases remotely using our SDI (Service Delivery Infrastructure) for advanced monitoring and service facilitation.

By combining expert skills, experience, structure, innovation and SDI, Orax Solutions is able to offer efficient, high quality, development and support services. Our technical skills include in-depth experience in:

  • Database design, development and administration
  • Application servers (Apache) and web applications
  • Linux and Unix operating systems, shell scripting and system administration
  • Web Application design, development and administration using our rapid development infrastructure
  • Unix and Linux networks; setup, routing, firewalls, VPN, VIP
  • Server technologies; sendmail, dovecot, iptables, nfs, afp, iSCSI, asterisk, rsync, ssh/scp
  • Monitoring, debugging, security, scripting, SQL, Perl and more

For more detail, please contact us here

Project and Service infrastructure

We use SDI (Service Delivery Infrastructure), our flagship support and service management solution, for all services and projects to ensure that our valued customers receive the highest quality service and visibility. SDI makes distributed, remote services a breeze, providing the customer with visibility and control.

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Customer Feedback

SDI is the best all-in-one solution I’ve encountered. It completely fulfills our needs going from ticket/call management to very detailed client account’s financial status. It’s an amazing operational solution, as well as an excellent monitoring/reporting asset,”
E. Le Roux, Customer Service Manager

We Recommend

Orax Solutions recommends the following high quality products and technologies:

Apple Technologies

Linux CentOS Servers

Intel Server Hardware

Orax DRS Clusterware

Apache Web Servers

MySQL Database Servers

SDI Infrastructure

Asterisk PBX

Who are we?

Orax Solutions is synonymous with Database and Linux solutions. The name was initially conceived from our passion for Oracle and Unix technologies. With many years of business and IT experience behind us, we have grown SDI, our flagship, into a powerful solution. SDI facilitates services and operations in a typical business (including our own). We also provide remote support and development for mission critical database systems.