Orax Service Delivery Infrastructure
Orax SDI is a revolutionary cloud-based Sales, Service and Process management solution for medium and large businesses. By deploying Orax SDI, businesses are able to enhance sales and service delivery with efficient tools that address day-to-day operational challenges.
The User Interface is fast and efficient - even on mobile devices. This means less training and a better user experience. Implementation is quick and upfront costs are reduced, amounting to lower risk. Return on Investment is dynamic because you pay per-use, per-month.
What do our clients say?
"All systems, members and clients can be tracked and reported on with the click of a button,"
OAS Architecture Specialist
"SDI forms the backbone of our operation from a Managed Services perspective,"
Business Unit Director
"The SDI system is a dynamic system that has made a huge difference to our business; we won’t be moving away from it any time soon,"
Chief Operations Officer
"On the AMS desk its essential, we use it for all business and planning,"
Application Managed Services
"I am amazed at the depth of capability and competence of the SDI system. It has by far exceeded my expectations in all aspects, more so, in terms of its cost to deploy and quick ROI. In a world of stiff vendor competition, this is a true value for money system and a serious contender,"
"SDI gives us visibility into each team and individual's effort, performance and delivery,"
"Without SDI we would be unable to effectively manage and control our resources to perform the required daily operations,"
“SDI is the best all-in-one solution I’ve encountered. It completely fulfills our needs going from ticket/call management to very detailed client account’s financial status. It’s an amazing operational solution, as well as an excellent monitoring/reporting asset,”
Customer Service Manager